The Resource Service wisdom : creating and maintaining the customer service edge, Ron Zemke and Chip R. Bell

Service wisdom : creating and maintaining the customer service edge, Ron Zemke and Chip R. Bell

Label
Service wisdom : creating and maintaining the customer service edge
Title
Service wisdom
Title remainder
creating and maintaining the customer service edge
Statement of responsibility
Ron Zemke and Chip R. Bell
Contributor
Subject
Language
eng
Summary
Brings together thought-provoking articles on achieving and maintaining superior customer service in any organization
Cataloging source
DLC
Dewey number
658.8/12
Illustrations
illustrations
Index
no index present
LC call number
HF5415.5
LC item number
.S472 1989
Literary form
non fiction
NAL call number
HF5415.5.S47
Nature of contents
  • dictionaries
  • bibliography
http://library.link/vocab/relatedWorkOrContributorName
  • Zemke, Ron
  • Bell, Chip R
http://library.link/vocab/subjectName
Customer services
Label
Service wisdom : creating and maintaining the customer service edge, Ron Zemke and Chip R. Bell
Link
Instantiates
Publication
Bibliography note
Includes bibliographical references (p. 333-337)
Extent
1 online resource (xii, 344 pages
Form of item
online
Other physical details
illustrations)
Specific material designation
remote
System control number
(OCoLC)1036866257
Label
Service wisdom : creating and maintaining the customer service edge, Ron Zemke and Chip R. Bell
Link
Publication
Bibliography note
Includes bibliographical references (p. 333-337)
Extent
1 online resource (xii, 344 pages
Form of item
online
Other physical details
illustrations)
Specific material designation
remote
System control number
(OCoLC)1036866257

Library Locations

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