The Resource Service wisdom : creating and maintaining the customer service edge, Ron Zemke and Chip R. Bell
Service wisdom : creating and maintaining the customer service edge, Ron Zemke and Chip R. Bell
Resource Information
The item Service wisdom : creating and maintaining the customer service edge, Ron Zemke and Chip R. Bell represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in Internet Archive - Open Library.This item is available to borrow from all library branches.
Resource Information
The item Service wisdom : creating and maintaining the customer service edge, Ron Zemke and Chip R. Bell represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in Internet Archive - Open Library.
This item is available to borrow from all library branches.
- Summary
- Brings together thought-provoking articles on achieving and maintaining superior customer service in any organization
- Language
- eng
- Extent
- 1 online resource (xii, 344 pages
- Label
- Service wisdom : creating and maintaining the customer service edge
- Title
- Service wisdom
- Title remainder
- creating and maintaining the customer service edge
- Statement of responsibility
- Ron Zemke and Chip R. Bell
- Language
- eng
- Summary
- Brings together thought-provoking articles on achieving and maintaining superior customer service in any organization
- Cataloging source
- DLC
- Dewey number
- 658.8/12
- Illustrations
- illustrations
- Index
- no index present
- LC call number
- HF5415.5
- LC item number
- .S472 1989
- Literary form
- non fiction
- NAL call number
- HF5415.5.S47
- Nature of contents
-
- dictionaries
- bibliography
- http://library.link/vocab/relatedWorkOrContributorName
-
- Zemke, Ron
- Bell, Chip R
- http://library.link/vocab/subjectName
- Customer services
- Label
- Service wisdom : creating and maintaining the customer service edge, Ron Zemke and Chip R. Bell
- Bibliography note
- Includes bibliographical references (p. 333-337)
- Extent
- 1 online resource (xii, 344 pages
- Form of item
- online
- Other physical details
- illustrations)
- Specific material designation
- remote
- System control number
- (OCoLC)1036866257
- Label
- Service wisdom : creating and maintaining the customer service edge, Ron Zemke and Chip R. Bell
- Bibliography note
- Includes bibliographical references (p. 333-337)
- Extent
- 1 online resource (xii, 344 pages
- Form of item
- online
- Other physical details
- illustrations)
- Specific material designation
- remote
- System control number
- (OCoLC)1036866257
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.archive.org/portal/Service-wisdom--creating-and-maintaining-the/7N_4Z1esABI/" typeof="Book http://bibfra.me/vocab/lite/Item"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.archive.org/portal/Service-wisdom--creating-and-maintaining-the/7N_4Z1esABI/">Service wisdom : creating and maintaining the customer service edge, Ron Zemke and Chip R. Bell</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.archive.org/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="http://link.archive.org/">Internet Archive - Open Library</a></span></span></span></span></div>
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.archive.org/portal/Service-wisdom--creating-and-maintaining-the/7N_4Z1esABI/" typeof="Book http://bibfra.me/vocab/lite/Item"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.archive.org/portal/Service-wisdom--creating-and-maintaining-the/7N_4Z1esABI/">Service wisdom : creating and maintaining the customer service edge, Ron Zemke and Chip R. Bell</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.archive.org/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="http://link.archive.org/">Internet Archive - Open Library</a></span></span></span></span></div>
