The Resource Keep the customer! : making customer service your competitive edge, Robert L. Desatnick

Keep the customer! : making customer service your competitive edge, Robert L. Desatnick

Label
Keep the customer! : making customer service your competitive edge
Title
Keep the customer!
Title remainder
making customer service your competitive edge
Statement of responsibility
Robert L. Desatnick
Creator
Subject
Language
eng
Member of
Cataloging source
DLC
http://library.link/vocab/creatorName
Desatnick, Robert L
Dewey number
658.8/12
Illustrations
illustrations
Index
index present
LC call number
HF5415.5
LC item number
.D47 1990
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
http://library.link/vocab/subjectName
  • Customer services
  • Customer relations
Label
Keep the customer! : making customer service your competitive edge, Robert L. Desatnick
Link
Instantiates
Publication
Note
"Originally published in slightly different form with the title: Managing to keep the customer"--T.p. verso
Bibliography note
Includes bibliographical references (p. [169]-172) and index
Extent
1 online resource (xiii, 182 pages
Form of item
online
Other physical details
illustrations)
Specific material designation
remote
System control number
(OCoLC)1035911737
Label
Keep the customer! : making customer service your competitive edge, Robert L. Desatnick
Link
Publication
Note
"Originally published in slightly different form with the title: Managing to keep the customer"--T.p. verso
Bibliography note
Includes bibliographical references (p. [169]-172) and index
Extent
1 online resource (xiii, 182 pages
Form of item
online
Other physical details
illustrations)
Specific material designation
remote
System control number
(OCoLC)1035911737

Library Locations

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    37.7823215 -122.4716373

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