The Resource Business process mapping : improving customer satisfaction, J. Mike Jacka, Paulette J. Keller

Business process mapping : improving customer satisfaction, J. Mike Jacka, Paulette J. Keller

Label
Business process mapping : improving customer satisfaction
Title
Business process mapping
Title remainder
improving customer satisfaction
Statement of responsibility
J. Mike Jacka, Paulette J. Keller
Creator
Contributor
Subject
Language
eng
Cataloging source
DLC
http://library.link/vocab/creatorName
Jacka, J. Mike
Illustrations
illustrations
Index
index present
LC call number
HF5415.335
LC item number
.J33 2002
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
http://library.link/vocab/relatedWorkOrContributorName
Keller, Paulette J
http://library.link/vocab/subjectName
  • Consumer satisfaction
  • Customer relations
  • Reengineering (Management)
Label
Business process mapping : improving customer satisfaction, J. Mike Jacka, Paulette J. Keller
Link
Instantiates
Publication
Bibliography note
Includes bibliographical references and index
Extent
1 online resource (xv, 300 pages
Form of item
online
Other physical details
illustrations)
Specific material designation
remote
System control number
(OCoLC)1028871027
Label
Business process mapping : improving customer satisfaction, J. Mike Jacka, Paulette J. Keller
Link
Publication
Bibliography note
Includes bibliographical references and index
Extent
1 online resource (xv, 300 pages
Form of item
online
Other physical details
illustrations)
Specific material designation
remote
System control number
(OCoLC)1028871027

Library Locations

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    37.7823215 -122.4716373

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