Helping the difficult library patron : new approaches to examining and resolving a long-standing and ongoing problem
Resource Information
The work Helping the difficult library patron : new approaches to examining and resolving a long-standing and ongoing problem represents a distinct intellectual or artistic creation found in Internet Archive - Open Library. This resource is a combination of several types including: Work, Language Material, Books.
The Resource
Helping the difficult library patron : new approaches to examining and resolving a long-standing and ongoing problem
Resource Information
The work Helping the difficult library patron : new approaches to examining and resolving a long-standing and ongoing problem represents a distinct intellectual or artistic creation found in Internet Archive - Open Library. This resource is a combination of several types including: Work, Language Material, Books.
- Label
- Helping the difficult library patron : new approaches to examining and resolving a long-standing and ongoing problem
- Title remainder
- new approaches to examining and resolving a long-standing and ongoing problem
- Statement of responsibility
- Kwasi Sarkodie-Mensah, editor
- Subject
-
- Public services (Libraries)
- Customer relations
- Benutzerverhalten
- Relations bibliothèque-collectivité
- Bibliothèques -- Services aux utilisateurs
- Libraries and community
- Libraries -- Security measures
- Problem
- Libraries and community
- Bibliothèques -- Sécurité | Mesures
- Libraries -- Public relations
- Soziale Probleme
- Neue Technologie
- Bibliothek
- Soziale Sicherheit
- Relations avec la clientèle
- Conflict management
- Public services (Libraries)
- Libraries -- Security measures
- Conflict management
- Aufsatzsammlung
- USA
- Libraries -- Public relations
- Gestion des conflits
- Bibliothèques -- Relations publiques
- Customer relations
- Language
- eng
- Summary
- A problem patron is not one with difficult requests or obscure interests, but one who displays behavior that is deemed destructive, criminal, bothersome, offensive, or otherwise inappropriate. Librarians look at the nature of the problem in academic and public libraries, the impact of such technologies as the Internet and cell phones, and solutions from other professions as well as from the experience of librarians
- Cataloging source
- DLC
- Dewey number
- 025.5
- Index
- index present
- LC call number
- Z711
- LC item number
- .H437 2002
- Literary form
- non fiction
- Nature of contents
-
- dictionaries
- bibliography
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